Contact
Contact the Jade team.
Ask about your account, report an issue, or discuss whether Jade fits your business.
Send us a message
Tell us what you need. We usually reply within one business day.
Common questions
My Stripe payments aren't working
Check Settings → Connections to finish Stripe onboarding. If the issue continues, send us a message using the contact form.
I need to delete my account
Send an account deletion request through the contact form. We will close the account and delete your data within 7 days.
I want to cancel my Pro subscription
Cancel from Settings → Billing in your dashboard.
I'm interested in a partnership or integration
Choose Partnership or integration in the contact form and tell us a little about your idea.